Contact Candelas Guitars - Makers of the Finest Handmade Guitars
2724 East Cesar Chavez Avenue
Los Angeles, CA. 90033
Orders placed through our e-mail are processed the same or next business day. With very few exceptions they ship the same or very next business day. We are happy to accept your phone order, but please keep in mind that orders placed through the e-mail are processed faster and, due to verbal misunderstandings over the phone, are statistically more accurate. (We receive a large volume of email every day, but we try to answer all email within 1 to 2 business days)
Candelas Guitars only charges you what we pay for shipping. Shipping & handling rates are estimated based on the size and weight of the items we sell. Because the size and weight of any particular order can vary, shipping charges are estimated prior to shipping. In cases where shipping charges are underestimated, we will increase your shipping charges accordingly and notify you by email of the extra charge.
As part of the order process, the following information is collected from shoppers:
Name Shipping/ Billing Address/ Email address/ Phone number
How That Information Is Used:
We do not sell or share your information with third parties. We do not send you emails except in order to process orders. Emails are not sent to solicit additional orders unless you specifically or request it for future SALES.
We are committed to the security of your data.
If you have any questions, please contact us at email@example.com .
Because we are primarily a Handmade Custom Order business there is not always someone available to answer the phone; but you can always leave a message and someone will get back to you as soon as possible. The best time to reach us by phone is Tuesday through Saturday 9:00 to 6:00 PST. If you reach our voicemail, please leave a message. We will call you back as soon as we can.